Customer Service
Since 1882, Danskin has been the world's leading manufacturer of women's dance and
activewear. At Danskin, we use performance fabrics and precise cutting specifications to create the most comfortable,
functional and fashionable designs. Danskin
welcomes your comments on ways to improve our products and service.
Danskin Customer Service Department
285 Ridge Road Ste #3
Dayton, NJ 08810
1-877-443-2121
edanskin@danskin.com
Customer Service is open 9:00AM - 5:00PM EST Monday through
Friday, except holidays.
For products purchased at Wal-Mart, please contact their Customer Relations Hotline at 1-800-925-6278 for assistance.
SHIPPING POLICIES
All in stock orders will be shipped from our Dayton, NJ warehouse. Please note that we are currently offering free standard shipping on all orders over $75.00. Simply choose
standard shipping during checkout.You will be notified if an item is
back ordered and given an approximate ship date at that time. Transit
times vary based upon your location. The map below will give you an
approximate idea as to how many days it will take your order to arrive at your
door. Remember to add 2 business days for order processing.
Orders are shipped via SmartPost and FedEx with the exception of orders being delivered to AK, HI or PR as well as orders destined for military addresses or PO Boxes. These orders will be delivered via USPS. Tracking information may not be available for these orders.
International Orders:
Click here to
learn more about international shipping.
Free Shipping:
Please note that free standard shipping is available on all orders over $75.00. Simply choose
standard shipping during checkout.
|
Shipping Rates |
|
Order Amount |
Standard
(5 - 7 Business Days) |
Express
(2 - 3 Business Days) |
Air
(1 - 2 Business Days) |
|
$0 - 24.99 |
$6.95 |
$14.95 |
$22.95 |
|
$25 - 49.99 |
$7.95 |
$16.95 |
$24.95 |
|
$50 - 74.99 |
$8.95 |
$18.95 |
$26.95 |
|
$75 - 99.99 |
Free |
$20.95 |
$28.95 |
|
$100 - 149.99 |
Free |
$22.95 |
$30.95 |
|
$150 - 199.99 |
Free |
$24.95 |
$32.95 |
|
$200 - 249.99 |
Free |
$26.95 |
$34.95 |
|
$250 - 299.99 |
Free |
$28.95 |
$36.95 |
|
$300 - 349.99 |
Free |
$30.95 |
$38.95 |
|
$350 - 399.99 |
Free |
$32.95 |
$40.95 |
|
$400 - 449.99 |
Free |
$34.95 |
$42.95 |
|
$450 + |
Free |
$36.95 |
$44.95 |
RETURN POLICY
Danskin stands behind its products 100%. We want you to love what your ordered, but if something isn't right, let us know. We'll give you a refund or send you another color, a new size or an entirely different style. All products
30 days of the original online purchase date by simply following the directions below.
How to Return/Exchange Merchandise:
First, complete
the Return & Exchange Form included in your order and tell us how you want your
return processed. Special Note: If you are Exchanging your item(s) for something
else, be sure to use Option 1 below -- and Danskin.com will pay the return
shipping!
Be sure to enclose the Return & Exchange form with your package and keep a
copy for your records.
Return Options:
Option 1: Prepaid FedEx Label
-
Pay nothing up front:
Use the convenient prepaid label included with your order. For returns, a $6
flat fee will be deducted from the amount of your refund. For exchanges, the
return shipping charges are on us!*
-
Enclose your complete Return & Exchange form with the
merchandise you are returning.
-
Affix the FedEx label to the outside of your package.
(Note the Return Tracking # for your records. This number will allow you to
track your return package.)
-
Drop the package off at any
FedEx location or drop box.
Option 2: Return
on your own.
-
Use the return label on the reverse side of the Return &
Exchange Form.
-
Enclose the completed Return & Exchange form with the
merchandise you are returning.
-
Pay the postage up front and ship your package back using
an insured carrier of your choice.
-
Keep the shipping receipt until the credit for your
return appears on your credit card statement or PayPal account.
Send Returns & Exchanges to:
DANSKIN.COM
Attn: Return Dept
285 Ridge Road Ste #3
Dayton, NJ 08810
Please note: Danskin is not responsible for any lost returns
for which customers cannot provide proof of delivery.
* (Note on Exchanges: New items shipping back to
you will be billed at our standard shipping rates. New merchandise totaling $75 or more will be shipped free.)
Questions? Call our Customer Service department for
assistance at (877) 443-2121.
For products purchased at Wal-Mart, please contact their Customer Relations Hotline at (800) 925-6278 for assistance.
|